The Terms and Conditions of this website are subject to change. Please check this page often to ensure you agree to the latest version.
Please ensure that you complete the payment details on the order form.
Invoice – terms are 30 days strict from date of invoice.
Credit card orders. We accept Visa, Mastercard, PayPal and AMEX.
Unfortunately, some products may be temporarily out of stock, in which case we endeavour to order and get to you as soon as possible. Contact may be made to see whether preference is for items in stock to be sent and back order products later or wait for the full order to be fulfilled at once, when stock is available.
We reserve the right to vary the specifications or performance criteria of any item from time to time and to obtain items from different sources, at our absolute discretion. We may do that without prior notice provided we have reasonable grounds for believing that the alternative item offered is substantially similar to that previously offered or represents an improvement.
This catalogue cannot be reproduced (in whole or in part) in any form without the express permission of Little Learning Treasures Educational Resources.
Each item is intended for use only for the purpose described and not for any other purpose. Naturally, any item to be used by a child requires careful adult selection and use should be under proper adult supervision. Items must only be used by children of an appropriate age.
Guidelines are given but the final decision must be made by the selecting adult taking into account the nature of the child concerned. You are entitled to a replacement, credit or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality. A photographic image may be required to enquire about/support your claim if it’s believed the product has not lived up to its intended use.
In the instance that the customer service team deem the product to have been misused a replacement, refund or credit note will not be issued. Requests will take approximately three weeks as products may need to be sourced from the manufacturer therefore lead times will be advised on application. Our goods come with guarantees that cannot be excluded under Consumer Law.
When lodging application for a return, it isat our discretion, customers are entitled to receive a replacement or refund or equivalent amount of credit, if they receive goods that are short supplied, damaged or faulty. Notification must be made to our Customer Service department by email email@example.com within 7 days of receipt of goods. For any short supply claims that have a proof of delivery, you may need to supply a statuary declaration signed by a justice of peace.
Failure to advise the Customer Service department within 7 days may result in your request being declined.
Once approved, the customer service team will issue a Returns Authority Number and provide you with details of how to return the goods. Goods should not be
returned without receiving a Return Authority Number from our Customer Service department, as this will delay or may invalidate any claim.
Approved returned goods must be received by LLT complete and in the original packaging and condition in which they were delivered to you, for a credit to be issued.
Following the delivery of goods, should a change of mind return be requested, a full credit will be issued as long as all of the goods are returned in the same condition they were delivered and are also returned at the cost of the receiver. Furniture cannot generally be returned for this reason. A return request must be made to our Customer Service department by email firstname.lastname@example.org within 7 days of receipt of goods
All returned goods must be received complete and undamaged for the claim to be processed.